Privacy Policy

At HeyMandarin, the privacy of our users is our first priority and we make sure that we provide security to the data or information that we collect from our students on this platform.

If you are looking forward to availing of our services then please thoroughly read our privacy policy. In case you disagree with any of the terms of our privacy policy, you don’t have to use the services of HeyMandarin. You can avail the services at HeyMandarin and get yourself registered only if you agree with all the terms of our privacy policy. Please make sure that HeyMandarin takes complete responsibility for the data it obtains from its users.

 

WHICH DATA DO WE COLLECT AND HOW DO WE USE IT: 


Since to avail the learning facilities at HeyMandarin you need to get yourself registered with the website hence it is mandatory for you to provide us with some personal information. It should be noted here that the basic purpose of collecting all this information is to assure the quality of services provided by screening any risks or fraudulent activities beforehand. The candidates/students have the option to block some cookies which may in turn refrain them from using a few services of HeyMandarin.

 

In the process of registration the following information is collected from the students:

 

BASIC PERSONAL INFORMATION: 


Basic personal information includes:

1. Candidate’s name, maiden name, gender, and date of birth.

2. Access information such as candidates’ phone number, email, location and name of the institution.

3. Information related to verification of the candidate such as educational certificates, government-issued id card numbers etc.

4. Information about the candidate’s device which he/she uses to access our website such as the login and IP information.

5. Information related to account creation on the website such as username and password 6. Information related to purchases and transactions such as debit or credit card numbers. This information is obtained when the candidate purchases or books a service with HeyMandarin.

 

PURPOSE OF OBTAINING THIS INFORMATION: 


Though kept strictly confidential, the basic purpose of obtaining this information is to: Keep the record of the students in our database Update the students about our services or any promotions when available Sharing uploaded information by the students such as educational certificates, resumes etc with other parents through student’s profile pages. To promote our services by marketing only some aspects of candidate’s profiles on our website’s home page.

 

DO WE SHARE STUDENTS’ INFORMATION WITH ANY THIRD PARTY?


The confidentiality of the information obtained from our students is of utmost importance to us hence we make sure that no information is shared with any third party. All the obtained data from students is kept confidential.

 

PROTECTION OF STUDENT’S PERSONAL INFORMATION:


All the information once received from the students is stored in secured servers. It is advised to all the students not to share their personal account login details with anyone to protect the information from unauthorized access.

 

ACCOUNT TERMINATION: 


In case a candidate’s account remains inactive for quite a long period of time then we send reminders to them to use their account. If the account still remains inactive after several reminders then finally the account is terminated. Candidates’ personal information remains stored in the servers as long as their accounts remain active.

 

RECORDING OF VIDEO CHAT STREAMING: 


Since at HeyMandarin the nature of the service is such that all the lectures and webinars along with 1 on 1 session are conducted through video chat streaming hence it is possible that we might record a few segments of the sessions for marketing or official use purposes. It will be made sure that all the candidates are informed prior to the recording.


COOKIES: 


Cookies are used for the collection of statistical information of the student. The candidates when visiting the website have an option to block cookies if they are not willing to share their information with the website. However, as stated before this may prevent them from using some services of the website.

 

RESPECT OUR INTELLECTUAL PROPERTY: 


The content of the website including logs, graphics, course material, images, and videos is all the intellectual property of HeyMandarin. It is hence strictly prohibited for a third party to violate our intellectual property rights and use our information and content after modifications.